Shipping, Handling, and Other Details

Shipping and handling charges for Continental US orders are based on the order total as follows:
  Up to $150: 12% with a $7.50 minimum
  Free freight on Continental US orders over $150.00

For Continental US Two-Day Air service, $25 is added to regular shipping and handling fees; for Continental US Overnight Delivery, $40 is added to regular shipping and handling. (Available for in-stock items only. Call Catalog Customer Service at 1-800-356-2303 to check availability.)

We welcome international orders paid in U.S. Dollars. Unfortunately, a few items are too bulky to make international shipping feasible; this restriction is noted on the product pages of the items affected. Shipping and handling charges for international order are based on the destination and order total. You can view your cart at any time and calculate the charge. International orders use the postal system with the types of service available determined by the destination.

Shipments to Wisconsin addresses are subject to state and local sales taxes where applicable on products. Shipping is not taxable. If tax exempt, please provide your tax-exempt certificate number in the space provided during check out.

Discounts are available for larger volume purchasing. Please call customer service for information.

Merchandise can be returned within 30 days in saleable condition via insured parcel post or UPS to:
  Knowledge Unlimited
  2320 Pleasant View Road
  Middleton WI 53562
Items must not be marked or stamped.

If you receive damaged materials, they will be replaced free of charge if reported within 30 days of receipt.

All Knowledge Unlimited videos come with limited public performance rights. These include the right to show the programs to any group in a school, public library, prison, nursing home, or military base without further permission from the producer, provided you do not charge admission. No duplication, TV, or closed circuit broadcast may be done without the written permission of Knowledge Unlimited.